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Original Message
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| Flatlander Racing |
| By cuzncletus - 12/15/2004 10:49:48 PM; IP 68.220.36.150 |
I've read some negative comments about Flatlander Racing on different sites but thought my experience was worth reporting. If you read these posts regularly, I'm on the fourth rebuild of my cam-eating 416 after trying to convert to solid lifters (I give up). Re-ringing again, I ordered another set of Ross 4.080 bore 410" piston rings. Flatlander e-mailed back two different letters about not having them in stock and being able to order them drop-shipped from Ross. I appreciated this personalized service.
When the rings arrived from Ross, there were only 12 scraper rings. This had nothing to do with Flatlander since they weren't sent from the Flatlander warehouse. Being that I ordered them through Flatlander, I called them. A very polite girl took my complaint. She was not knowledgeable but evidently took good notes. A week later my 4 missing scrapers arrived directly from Ross.
I feel like I was paid personal attention to with my order and problem. This is a refreshing change from some of the bigger WalMart's of the speedparts world; you know, those guys who send you catalogs four years after you've quit ordering parts from them. I doubt I'll do a lot of business with Flatlander's, but from my experience, I wouldn't hesitate recommending them. |
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